Solo
For the one-person MSP: client records, documentation, tickets, timesheets and PDF maintenance reports.
Mission cost
Plans scale from a solo engineer documenting a handful of sites to multi-team MSPs running collectors, portals and SLA contracts across hundreds of devices. Add-on packs cover extra sites, collectors and storage as you grow.
Plans
For the one-person MSP: client records, documentation, tickets, timesheets and PDF maintenance reports.
For growing teams: multi-user roles, client portal, SLA contracts, remote access, vault and billing.
For high-stakes operations: white-label branding, partnerships, disaster recovery exports and priority support.
Live tier pricing and inclusions are shown on the plan comparison.
FAQ
Yes. You can create an account and explore Spark Dock with your own client data before committing to a paid plan.
Plans are tiered from solo engineers up to multi-team MSPs, billed per organisation with optional add-on packs for extra sites, collectors and storage.
Site collectors are available as part of the MSP tiers and as an add-on pack, so you can start with a single site and grow.
Subscriptions and add-on packs are collected through Stripe and Revolut, with invoices available for annual agreements.
Yes — contact us and we will scope an import of your existing client, device and credential documentation.